In the last years, social networks and communities have dramatically changed the way in which people and organizations share information and do business. Organizations increasingly use crowdsourcing techniques to solve problems outside the reach of traditional work processes. By having access to a practically unlimited pool of contributors providing an unprecedented spectrum of skills, experiences and ideas, organizations are enabled to increase the flexibility and efficiency of their processes and drive innovation in a completely new way. However, this development comes with a multitude of social, legal, technical and economic challenges. A general question is, under what conditions the emerging "crowd work" models are representing a desirable form of work that is capable of providing a level of payment and job security comparable with traditional work relationships. In this scenario, people's participation and willingness to contribute are obviously critical issues that organizations and platform designers must take into account when developing crowdsourcing solutions. At the same time, they need to consider to what extent they can rely on the contributions of a rather anonymous crowd and how to deal with quality, privacy, tax and contracting issues in the globalized world of the Internet.
The objective of the workshop is to build an interdisciplinary community of researchers and practitioners that tend to answer to the following questions:
- What are opportunities and threats addressed by the crowd work?
- Taking into consideration studies on HCI, behavioral science, sociology, psychology, international and fiscal law, how can a platform or crowdsourcing process be effectively designed?
- What protocols, standards, rules and regulations are needed?
- What are viable use cases for organizations?
- How can crowd workers profit from the flexibility to perform work independent from fixed work locations and well-defined schedules?
- How could crowd work help to address the challenges of unemployment and poverty?
- What are the social implications of crowd work? Etc.
The CrowdWork 2013 workshop aims to bring together researchers and practitioners from various disciplines and industries who are interested in the scientific and economic challenges of crowd work and human computation. Beside general aspects regarding the concept of crowd work and human computation, the specific requirements and relevant applications, the workshop intends to cover the perspectives of the service requester of the human computation platform as well as of the crowd work.
Relevant topics include but are not limited to:
- Platforms, tools, and technologies supporting crowdsourcing and co-creation
- Computational models of group search and optimization
- Task characteristics and task design
- Tasks search and tasks matching
- Business cases and business model
- Economic and social implication of crowdsourcing and co-creation
- Network externalities and social credit in garnering data
- Knowledge and learning: active learning from imperfect human contributors
- Human in the loop: identification / observation / evaluation / motivation
- Reliability and quality management
- Quality assurance mechanisms and metrics
- Motivation to participate and incentive structures
- Existing organizational practice / management processes to effectively integrate crowdsourcing into existing organizational workflows
- Public and private policy (e.g., regulatory reform, privacy, copyright, identity theft)
- Ethics of collective intelligence (e.g., "digital sweatshops")
- Innovation and cross cultural differences in customer integration
- Mobile crowdsourcing
- Paper Submission: June 15th 2013 (extended)
- Author Notification: July 10th 2013
- Camera Ready: August 12th 2013
Submissions must include an abstract, keywords, the e-mail address of the corresponding author and should not exceed 6 pages for full research papers, and 4 pages for short / work in progress, demos, and case study papers, including all tables and figures in the IEEE CS format. The template files for LATEX or WORD can be downloaded here. Each submission will be peer reviewed by at least two program committee members. Submit your paper(s) as a PDF at the CROWDWORK2013 submission site: link.
Organizers and Main Contacts
- Francesco Bolici, LUISS University, Rome, Italy
- Andrea Carignani, IULM University, Milan, Italy)
- Simon Caton, Karlsruhe Institute of Technology, Karlsruhe, Germany
- Otto Chrons, CTO, Microtask Ltd., Finland
- Joseph G. Davis, University of Sydney, Australia
- Stephen Dill, IBM Almaden Research Center, San Jose, CA, USA
- Mark Klein, MIT Center for Collective Intelligence, Cambridge, MA, USA
- Matthew Lease, University of Texas at Austin, USA
- Jasminko Novak, Univ. of Applied Sciences Stralsund / European Institute for Participatory Media, Berlin
- Wolfgang Prinz, Fraunhofer FIT/RWTH Aachen, Germany
- Melissa Cefkin, IBM Almaden Research Center, San Jose, CA, USA
- Marcello Sarini, University of Milano-Bicocca, Milan, Italy
- Elena Simperl, University of Southampton, UK
- Mohammad Soleymani, Imperial College London, UK
- Oksana Tokarchuk, Free University of Bolzen, Italy
- Maja Vukovic, IBM T.J. Watson Research, USA
- Marco Zamarian, University of Trento, Italy